Email: custumercare@powerthrive.com.cn

Terms & Conditions
Terms Overview
This website is operated by Powerthrive Ltd., Co. Ltd., Co., which offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read the following Terms and Conditions(“Terms and Conditions”, “Terms”) before accessing our website or purchasing from us. By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all visitors and users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you disagree with any part of the terms and conditions you may not access to our service nor purchase from us.
Terms of Use
-Acknowledgement
These are the Terms and Conditions governing the use of our Service and the agreement that operates between You (referred to as “you”,”your”, or as a “user”) and the company (referred to “Powerthrive Ltd., Co. Ltd., Co.”,”we”, “us”, “our”). These Terms and Conditions set out the rights and obligations of all users regarding the use of our service, including affiliate products. Your access to and use of our Service is conditioned on your acceptance of and compliance with not only Terms and Conditions but also the Privacy Policy of the company. Our Privacy Policy states policies and procedures on the collection, use and disclosure of your personal information when you use the application or the website and tells you about your privacy rights and how the law protects you. If you disagree with any part of the terms and conditions you may not access to our service nor purchase from us. Please read our Privacy Policy carefully before using our Service.
We may from time to time revise these Terms and Conditions without notice. Please review these Terms and Conditions regularly to ensure you are aware of any changes made by us. We reserve the right to make changes to this policy and you should check back from time to time to ensure you are aware of any changes. Your continued use of our Service will demonstrate your acceptance of and compliance with such changes in Terms and Conditions. If you do not agree with the revised Terms and Conditions, you should not place further orders for products.
You acknowledge and agree that we may also make changes to products and services over time for update purpose. These changes include the addition, modification or removal of features, content or functionality.
-Prohibited use
You represent and warrant that your use of our Service will comply with all applicable laws and regulations, including without limitation, computer misuse act of 1990, cyber security and privacy laws. You are not allowed to:
(1)commit or encourage a criminal offence;
(2)transmit, distribute or spread a virus, trojan, worm, backdoor program, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
(3)hack into any aspect of the Service and corrupt data;
(4)cause annoyance to other users or infringe upon the rights of others proprietary rights;
(5)spam, phish, pharm, pretext, spider, crawl or scrape or attempt to disable the performance or functionality of our Service, its computer facilities and this website;
(6)Misuse or unauthorized use of our Service and its related systems, networks or of any information and materials (such as images, videos, etc) is strictly prohibited and the company reserves the right, at its sole direction, to suspend or cancel the account of any user in violation of these Terms and Conditions and to charge you of any profit loss, damages, reputational damage. You acknowledge and agree that the company will not be liable for any use of our Service by you that violates the rules and laws.
-Content
Our service allows you to post content and you are responsible for its legality, reliability and appropriateness.
By posting content to the service, you grant us the right and authorization to use, modify, publicly perform, display, reproduce, and distribute such content on the Service. You retain any and all of your rights to any content you submit and you agree that this authorization permits us to share your content with other users who may also use your content subject to these Terms and Conditions.
The company is not responsible for the content of users. You acknowledge and agree that you are solely obligated to take on the consequence of what you post on the website.
You cannot spread any content that is unlawful, offensive, upsetting, disgusting, terrorism, threatening, libelous, defamatory, obscene and such content could but not limited to be:
(1)illegal or in violation of local or national laws;
(2)of negative impact on society;
(3)threatened to public security;
(4)misleading or forgery information;
(5)in breach of intellectual property, copyright of any party or proprietary right of others;
(6)discriminatory or mean-spirited speech;
(7)unauthorized or unsolicited advertisement, chain letters, any form of lottery, gambling.
The company reserves the right to, at its sole direction, decide whether or not the content should be refused or removed. Since the company would be beyond the control of all contents posted by users, you agree to use our Service at your own risk and the company will not be liable for any consequence caused by these contents.
Affiliate products and services
Powerthrive Ltd., Co. provides with affiliate products and services, which enable you to access or purchase conveniently from us. You may click through a Third-Party’s link to access to the affiliate products or services and such access does not imply any warranties, representations, endorsements or verification by Powerthrive Ltd., Co. of such Third-Party services. You acknowledge that the use of Third-Party Services may be subject to the Terms and Conditions of such Third-Party Services and that any contract entered into or transaction completed through Third-Party Services is between only you and the relevant third party. You further acknowledge and agree that the company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such Third Party services.
Purchase
By making a purchase of products via our Service, you warrant that you are legally capable of entering into this binding agreement. With regard to your purchase, you may be required to provide user information including, without limitation, Your name, Your email, Your phone number, Your billing address, Your credit card number, the expiration date of your credit card and your delivery information.
You respresent and warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that(ii) the information you give us is true, correct and complete. By submitting such information, you grant us the right to provide the information to payment processing third parties for purpose of prompting your order completion.
-Price Policy
The company reserves the right to adjust its products selling price at any time prior to accepting an order. The price quoted may be revised by the company subsequent to accepting an order in the event of any occurrence due to government regulations, economic activity, higher materials cost, variation in customs duties, increased shipping cost, higher foreign exchange rate and any other matter beyond the control of the company. In that case, you have the right to cancel your order.
-Promotions
Promotions, discounts, coupons which you may apply to any or certain purchases made through this website are valid for a specific period of time. Coupons cannot be used in conjunction with other promotions. Each coupon can be used once only for a limit of one user.
-Terms of Payments
Payment can be made through various payment methods available, such as Visa, MasterCard, American Express cards or online payment methods (online banking, Google pay, Apple pay, Alipay, Wechatpay). Payment cards(credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.

Order Cancellation, Returns and Refunds
You may cancel your order for free before your products delivered, otherwise you will have to go through return policy and procedure.
Any products you purchase except the affiliate products from Third-Party links can only be returned or refunded in accordance with these Terms and Conditions.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to :

  1. Product availability
  2. Errors in the description or prices for products
  3. Errors in your order
    We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
    You may return your products within 7 days (14 days for EU-based customers) for exchange or a full refund for some reasons:
  4. Defectives
  5. Damages due to the delivery
  6. Other Non-individual damage(s)
  7. Order mistakes
    Please note that intangible services are not refundable and returnable, but you may require us to revise or modify project as requested.
    Promotional products cannot be returned, but you may require replacement for any of reasons above. You will be responsible for the additional shipping costs.
    Please return your products to the contact address in intact condition, otherwise extra fees may be applied after inspection. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
    In the case of possible returns only will the amount paid be refunded.
    We may take up 3-5 business days for processing your refund after we receive your returns.
    If you do not request for a refund within 7days (14 days for EU-based customers) refund period, you forfeit this option and will not be eligible for a refund.

Governing laws
These terms of service shall be governed by and construed in accordance with the laws of China Mainland, excluding its conflicts of law rules , RESOLUTION OF CLAIMS AND DISPUTES. You agree that any claim or dispute arising from or relating to the terms or your use of our Service must be resolved through final, binding arbitration. This arbitration obligation applies regardless of whether the claim or dispute involves a warranty, tort, fraud, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory.

Before commencing any any arbitration proceedings under the Terms and Conditions, you must first present your claims or disputes to Powerthrive Ltd., Co. by email at customercare@powerthrive.com.cn or contact information at https://www.powerthrive.com.cn/feedback/.
The arbitration of any claims or disputes hereunder shall be conducted in the China Mainland.
You acknowledge and agree that each party shall pay the fees and costs of its own attorneys, experts, and witness incurred in connection with any arbitration or court proceeding between the parties notwithstanding any prevailing parties attorneys’ fees provision a part of any statute under which you may bring a claim.
Infringement on intellectual Property or in breach of proprietary rights of other individuals
We respect the proprietary rights or intellectual property of any party. We are here to support you if you claim that your work has been copied on this website. You must submit your written notice to our office via email or contact form (see https://www.powerthrive.com.cn/feedback/) and case description in details as follows:
-An electronic or physical signature of the owner of the intellectual property;
-A description of the copyrighted work that has been infringed, a copy of the copyrighted work and an authorized copyright certificate;
-Identification of URL or other specific location on our Service where your work is located;
-Your name, phone number, email address, physical address;
-A statement that the work is not authorized by the copyright owner, its agent or the law;
-A statement, made under penalty of perjury, that the above information is accurate and genuine.
The company will take whatever action, at its sole direction, it deems appropriate, including removal of the challenged content from the Service.
The service and its original content (excluding content provided by you or other users), features, functionality are and will remain the exclusive property of the company and its licensors.
The service is protected by copyright, trademark, and other laws of both China and foreign countries. Our trademarks and trade dress may not be used in connection with any other products or services without the prior written consent of the company.
Termination
The obligations and liabilities of parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use the Service, or when you cease using our website.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice & you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny your access to our Service(or any part thereof)
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO CASE SHALL A COVERED PARTY (AS DEFINED BELOW) BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES, LOST REVENUE, LOST PROFIT, REPLACEMENT COSTS, SAVINGS OR ANY DAMAGES, WHETHER BASED IN CONTRAC, TORT INCLUDING NEGLIGENCE) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH (I) YOUR ACCESS, USE OF,OR INABILITY TO ACCESS OR USE, THIS WEBSITE;(II)ANY TRANSACTION CONDUCTED THROUGH OR FACILIATED BY THE WEBSITE;(III) ANY CLAIM ATTRIBUTE TO ERRORS, OMISSIONS, DEFICIENCIES, OR OTHER INACCURACIES IN THE WEBSITE;(IV) ANY UNAUTHORIZED ACCESS TO, OR USE, DISCLOSURE OR ALTERATION OF, YOUR TRANSMISSIONS OF DATA INCLUDING, WITHOUT LIMITATION , YOUR PERSONAL INFORMATION OR CARD HOLDER DATA;(V) STATMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE;(VI) ANY OTHER MATTER RELATED TO THE WEBSITE, INCLUDING THEIR CONTENT,REGRADLESS OF ANY NEGLIGENCE OF ANY COVERED PARTY EVEN IF A COVERED PARTY OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
“COVERED PARTY” means Powerthrive Ltd., Co., its affiliates, its stakeholders, including successor or assign of any of them.
SINCE APPLICABLE LAW OF SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTIAL DAMAGES, SOME OF THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Disclaimer
THE WEBSITE, INCLUDING WITHOUT LIMITATION, ALL CONTENT, FUNCTION, MATERIAL, SERVICES, ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS AND Powerthrive Ltd., Co. EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES OR UNINTERRUPTED ACCESS, AND ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS, OR CONTENT OF INFORMATION. Powerthrive Ltd., Co. DOES NOT GUARANTEE, REPRESENT OR WARRANT THAT ANY MATERIAL ON THE WEBSITE IS ACCURATE, COMPLETE, CURRENT, RELIABLE, OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED. Powerthrive Ltd., Co. MAKES NO WARRANTY THAT THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS. NO ADVICE, RESULTS OF INFORMATION OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IF YOU ARE DISSATISFIED WITH THE WEBSITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE WEBSITE.
APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.
Powerthrive Ltd., Co. DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY,CLAIM, LIABILITY OR DAMAGE OF ANY KIND RESULTING FROM. ARISING OUT OF OR IN ANY WAY RELATED TO (I) ANY ERRORS IN OR OMISSIONS FROM THE WEBSITE, INCLUDING BUT NOT LIMITED TO TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS;(II) ANY THIRD PARTY WEBSITE OR CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS IN THE WEBSITE, INCLUDING BUT NOT LIMITED TO ANY ERRORS IN OR OMISSIONS THEREFROM;(III) THE UNAVAILABILITY OF THE WEBSITE OR ANY PORTION THEREOF;(IV) YOUR USE OF THE WEBSITE OR YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH THIS WEBSITE.
Entire agreement, Waiver and Severability
These Terms and Conditions and any policies or operating rules posted by us on this website or in respect of the Service constitutes the entire agreement and understanding between you and us and govern your use of our service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to , any prior version of Terms and Conditions).
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
If any provision of these Terms and Conditions is unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions of the Terms and Conditions.
Contact information
You may contact with us as follows:
-Online shop contact form available at: https://www.powerthrive.com.cn/feedback/