Privacy Policy
Your privacy, safety and trust are important to us. For that reason, we are committed to processing your information in a way that is transparent, fair and trustworthy. This policy describes what and how we collect about you and how we use your information, explains how we protect your privacy right and confidentiality of your information and applies to all information we collect while you are using our website and service.

Who we are
This website is operated by Powerthrive Ltd., Co., an ecommerce online store, who is committed to providing with quality products and services.

What information we collect
We collect your information described below to save your time and money and to have better shopping experience with us. Since we only collect information as needed for a particular purpose, not all of this information may apply to you:
-Personal identifiers such as name, online identifiers like account username, state and federal government ID number(if required), signature or unique identifiers that we use for advertising purpose. In some cases, we may require your driver’s license for verification.
-Contact information such as your email, postal address, billing address, delivery or shipping address and phone numbers.
-Financial and payment information such credit, debit card, its expiry date, its security code, other payment card numbers, bank account numbers.
-Transaction and commercial information such as your purchase and transaction histories.
-Account information including your loyalty program membership information like username, loyalty ID, Alternate ID, password, security questions, purchase information, coupons and savings, text communication preferences, advertising preferences.
-Online and technical information such as your IP address, device or other persistent identifiers, browser type and version, time zone setting, device characteristics, browsing data, data related to your viewing of advertisements, website usage(including how you use our website and service offerings) and other information we collect using cookies.
-Location data including geolocation, with your consent, precise geolocation information.
-General demographic information such as age, employment, marital or family status, language spoken, education information, gender, ethnicity or race, or other demographic information.
-User content such as your posted content, product reviews, comments, feedback and so on.
The definition of personal information may vary from states to states. When the information we collect about you is considered personal information under applicable law, we treat it as personal information.

Social Media
Any social media posts or comments are subject to the terms of the relevant social media platform. We are not responsible for this kind of sharing and encourage you to view the privacy policy and terms of use for each platform.
Any comments you make on these social media platforms in general must be not offensive, insulting, defamatory or discriminating and so on. You are responsible for ensuring that any comments you make comply with the relevant policy on acceptable use.

How we collect your information
Direct submission from your end
-Information you provide when you register for an account, enroll in our loyalty program, add items to your cart, place an order, post reviews or other content, purchase our products or services or submit contact form. We may ask for information when you enter a promotion or coupons offered by us, sign up for an event sponsored by us or when you report a problem to us. We will collect your purchase information and associate it with you if you enter your loyalty ID or Alternate ID when you purchase our products or services.
-Records and copies of your correspondence (emails) or messages.
-Your responses to surveys that we conduct for consumer research purpose.
-Your search queries on our website or service.
Information from your device
We may collect information from a device that we have associate with you. We will gather your device information automatically when you browse our website, use our online service and view or interact with our advertisements.
Information received form third party
We may receive your personal information from third party like data analytics providers, data enrichment providers, ad networks and consumer research providers, public database, data aggregators.
For example, if you sign up an account with us using Google account, we may receive your information from Google to enable us to create your account.
Cookies
A cookie is a small data file that is stored by your browser on your device. We use cookies to deliver a better experience by remembering your preferences and opt-outs.
Purpose of cookies use:
-To learn how you interact with our website and service
-To detect and prevent fraud
-To conduct analytics activities
-To improve our website and service
-To prompt Interest Based Advertising
The data collected through cookies is controlled by us, our vendors or other third parties. If you use your browser’s method of blocking or removing cookies, some, but not all, types of cookies may be deleted and/ or blocked. If you delete or block cookies, some functionality of our website or service may not work properly.
Tracking technologies
The data collected through these types of tracking technologies is controlled by us, our vendors or other third parties. We may use other tracking technologies in connection with our website, service, advertisements or other service offerings:
Web Beacons are embedded images or objects used for:
-business analytics purpose, such as learning the number of people who visit a webpage or views on specific content on the website.
-improvement on our website and service.
-fraud detection and prevention.
GPS(Global Positioning System) to locate your device for notification purpose such as having your order delivered at the right address.
Device and Activity Monitoring technologies are used to:
-monitor and record your interactions with our website, such as your keystrokes, click-related activities.
-do troubleshooting
-customize your experience
-respond to your inquiries and requests
-detect security incidents and other malicious activities

How we use your information
We use your information to:
(1)offer you the products and services you purchase or request
We may fulfill your orders or requests, verify restricted purchases or provide customer service.
(2)improve and customize your shopping experience
We improve our service’s features, functionality based on your preferences we collect so that you can shop with us in a more convenient, safer or readily acceptable way.
(3)improve our products and services
We may upgrade our products and services or design, develop new products in order to gratify your needs. We use it to help us achieve quality control.
(4)
(5)personalize our products and services offerings and marketing to you
We may conduct marketing, advertising, customer care research so that we can provide you personalized offers according to the habit we learned, We may better interact with you in different digital channels. On the basis of your convenience or preference, we may use purchase-based or Interest-based advertising to show your fit or more relevant products to you.
(6)support our business operations and functions
We may do business analytics for such purpose as forecasting, planning, trending and developing statistics on engagement with advertising and measuring the effectiveness of market campaign. We may use it to identify prospective customers who visit our website and also maintain our relationship with existing or loyalty customers. We use it to detect and respond to threats and to prevent, investigate, prosecute fraud or other criminal activities.
We may support the investigation request from police offices and fulfill our legal obligations

How we share your data
We may share your personal information with :
(1) service providers
We may share your information with vendors, service providers or our affiliated companies mentioned above, for example, data analytics providers, cookies, tracking service providers, the support for payment processor and third parties to process your orders on our behalf, delivery couriers and so on. We do not allow them to retain, use, disclose, or otherwise handle the personal information for their own purposes.
(2) affiliates, business partners or other third parties
Where we have the legal right, we may share or otherwise make your information available to business partners or other third-parties for a business purpose that we have approved. We only share your data with such third parties where they comply with the applicable laws and we have a legal agreement that reflects the terms of this Privacy Policy. We require that the recipient of this data should protect such data and obey use restrictions.
(3) other users
When you post content, you may share personal information or otherwise interact in the public areas with other users and that such information may be viewed by all users or may be publicly distributed outside.
(4) your consent
We may disclose your data for any other purposes with your consent.
(5) legal requirements, government authorities, law enforcement
The company may disclose your data where it is necessary to: (i) comply with a legal obligation; (ii) protect or defend the right of the company; (iii) prevent or investigate possible cyber crimes or wrongdoing in connection with the service; (iv) protect the safety or security of the service users or the public (v) protect against legal liability
In certain events, the company may be required to disclose your data by law enforcement, local authorities such as a court, a police station or a government agency.
(6) Corporate transaction
We may disclose or transfer your data, as part of any actual or contemplated merger, sale, transfer of assets, acquisition, bankruptcy, or similar event, including related to due diligence conducted prior to such event, where permitted by law.

How long we retain your data
The company will retain your personal data only for as long as is necessary for the purpose set out in this Privacy Policy or until you ask us to destroy it. We may retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.
We may also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, unless it is used to strengthen the security or to improve the functionality of our service or we are legally obligated to keep the data for a longer period by law requirements.

What rights you have over your data
If you are registered with us, you have right to access, update, modify or remove data from your end.
You have right to manage, unsubscribe our marketing, advertising or other interactions with us.
You have right to set your browser to refuse all or some browser cookies, tracking technologies. If you opted-out of sales or set other preferences and delete your cookies, those opt-outs and preferences may be lost.
You may have right to request the transfer of your data. This right only applies to automated decision making or profiling which you initially granted us or where we use the automated information to make a contract with you.
You have the state privacy right.
You have right to lodge a complaint with the supervisory authority if you have any concerns or complaints about how we use your personal data. You may exercise your rights of access, rectification, cancellation and objection by notifying us via email directly or contact form at https://www.powerthrive.com.cn/feedback/ . You can ask us to stop contacting you or remove your information completely from our records. We will try our best to respond to you as soon as possible.

How we protect your personal data
The company is bound by obligations of confidentiality and committed to the protection of personal data. We will execute all reasonable procedures to comply with the applicable laws and use the appropriate technical and organizational measures to safeguard your personal data. You acknowledge and agree that the use of internet is not absolutely secure and for this reason we cannot guarantee the security or integrity of your personal data that is transferred from you or to you over the internet.
It is your responsibility to use a strong password, change it regularly, not to reuse or share your password, and report us any unauthorized use or security of your account. We only send your personal data outside the company where we have a legal agreement which complies with the applicable laws or where you have given your express consent.

Changes to the Privacy Policy
We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website or use our services.

Contact us
If you have any questions or concerns about this Privacy Policy. Please contact us at: https://www.powerthrive.com.cn/feedback/